Privacy Policy

1. Introduction

Welcome to FIDI Hospitality Staffing Software ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our staffing management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and other contact details
• Account Information: Username, password, and account preferences
• Employment Information: Work history, job titles, availability, skills, certifications, and scheduling data
• Financial Information: Payroll details, tax information, and payment records
• Communication Data: Messages, notifications, and correspondence through our platform
• Usage Data: Information about how you access and use our software, including IP address, browser type, device information, and access times

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our staffing platform
• Process and manage employment records, schedules, and payroll
• Send you important notifications about shifts, schedules, updates, and administrative messages
• Facilitate communication between employers and staff members
• Improve and optimize our software through analytics and user feedback
• Ensure compliance with legal and regulatory requirements
• Detect, prevent, and address technical issues or security threats
• Respond to your requests, questions, and support needs

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Employer: We share relevant employment and scheduling information with your designated hospitality employer or venue operator
• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processors, cloud hosting, email services)
• Legal Compliance: We may disclose information when required by law, legal process, or governmental request
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• With Your Consent: We may share information with third parties when you give us explicit permission

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Object to or restrict certain processing activities
• Opt-out of non-essential email and messaging notifications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our software.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: